Behaviour Management Training for Lunchtime Staff

Aims of the course

• To develop strategies for managing the behaviour of children in a
  variety of situations

• To enable lunchtime staff to resolve situations more effectively
  themselves, reducing the incidence of late-starting afternoon
  sessions and queues outside the headteacher's door

• To ensure lunchtime staff know which incidents should be reported and to whom, and which incidents they should deal with themselves

• To ensure lunchtime staff do not create a problem or escalate conflict, by the way they deal with children

• To enhance self-esteem and confidence

• To improve relationships with children leading to greater mutual respect

• To reduce the stress to themselves and to children, when conflict is not resolved